Contact Us

8am - 8pm, 7 days a week

Our customer contact team loves a challenge, in fact they’re so good at helping with your queries that they’ve won awards for their service. If you need to get in touch, you’ll discover a warm, helpful bunch, just as you’d expect from Atom.

Young woman, in a stripey top, happily contacting Atom bank on her phone

Need help with your account?

If you’ve got the Atom app, log in, click on the Help & Support button and you’ll be able to send us a message.

Alternatively, you can call us on 0333 399 0050 or +44 20 3300 4900 when calling from abroad.

Got a general question?

You can email our customer support team at customersupport@atombank.co.uk* or give us a call on 0333 399 0050 or +44 20 3300 4900 when calling from abroad.

If you need to contact our Data Protection Officer, please email dataprotection@atombank.co.uk.

* Please note: We can’t answer account related queries via email.

What else can we help you with?

Want to send us something nice?

You can reach us by snail mail at the following address:

Atom bank,
PO Box 105,
Blyth,
NE24 9DU

Entrance to rivergreen

Making a complaint

If you want to make a complaint, head to our complaints section to find out all the necessary contact details and how we’ll work to resolve the problem.

Make a complaint