Credit Strategy Manager

We’re Atom bank

The bank that’s leading the fintech charge!

We’re not like the rest. We’re true innovators, and we’re redefining what a bank should be. Ours is a bank for today and the future, a mobile-first bank. Forget the stuffy branches, with Atom you can bank whenever, wherever, faster, and simpler.

Could you be the next innovator to join us?

What will your ‘typical’ day look like? Different that’s for sure…:

The Commercial team develops the end of end customer experience through using insight and intelligence to drive the design and development of propositions and products that are delivered digitally. Atom’s approach is highly customer orientated, with an emphasis on transparency, fairness and value. The Commercial team ensures customer insight and feedback informs decisions, alongside wider market dynamics in the core objective of Atom’s products being differentiated and ahead of the market.

Credit risk management across the entire customer journey is delivered by the 1st line Credit Risk Strategy team overseen by the 2nd line Credit Risk team.

As Credit Strategy Manager is responsible for supporting the ongoing review and oversight of credit performance across all lending products and reporting & analysis of lending product performance. Creating insight that we’ll use to develop and review proposals, to adjust lending and customer management policies and procedures to maximise the profitability of the lending portfolio.

In this role you’ll also support the delivery of increased automation working with the Decision Systems team to deliver efficient and cost-effective account opening and customer management across Atom’s product range ensuring that Atom policies can be safely and effectively applied with minimal levels of manual intervention.

You will also:

• Take a lead role in the development and oversight of new business credit risk policies including credit scoring and affordability decisions to support Atom’s lending growth objectives.
• Work proactively with the Financial Care team to deliver and monitor effective pre-delinquency, collections, work out and recovery strategies to assist customers while effectively controlling losses.
• Perform regular, comprehensive credit reporting
• Conduct investigative analysis on new business and portfolio management and identify improvements to policies and procedures.
• Set expectations and provide insight on portfolio and segment performance through forecasting and targeted analysis.
• Work closely with the Credit Risk Modelling team on performance and development of IRB models.
• Ensure that all credit data and credit models are thoroughly and accurately documented and tested.
• Design and monitor champion:challenger tests to progressively refine lending strategies.

What do we need from you?

• Good understanding of retail banking products.
• Previous experience in credit risk management in financial services
• Understanding of data systems and infrastructures
• Programming, database extraction and reporting experience
• Strong data interpretation/interrogation skills
• Proficient user of SAS, R or similar
• Considerable experience with stakeholder management

What you’ll get from us:

• Salary £70k-£80k
• Flexible hybrid & remote working
• 4-day work week
• Annual Share Option – performance-related
• Incredibly generous company pension scheme (maximum of 13% of Atom input – you can put in more)
• ‘All About Me’ fund: £200 per year to spend on personal development.
• 22.5 days annual leave plus public holidays
• Private Medical Insurance, Health Cash Plan & Life Insurance
• Enhanced Parental Leave
• Electric Vehicle Scheme

PLEASE NOTE: You must have the legal right to work in the UK to apply for this role as Atom is unable to support Visa Applications/Sponsorship

Atom is an equal opportunities employer. We value you as an individual and therefore disregard race, religion/belief, gender, sexual orientation, maternity/pregnancy, age, gender reassignment, marriage/civil partnership and disability in any hiring decisions we make. Atom will always adhere to the Equality Act 2010.

All roles within Atom must adhere to the Conduct Rules as set out by the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA)

As part of Atom bank’s commitment to the FCA’s Consumer Duty, Atom will, take all reasonable steps to avoid causing foreseeable harm to customers, take all reasonable steps to enable customers to pursue their financial objectives and act in good faith.