Contact Us
8am - 8pm, 7 days a week
Our customer contact team loves a challenge, in fact they’re so good at helping with your queries that they’ve won awards for their service. If you need to get in touch, you’ll discover a warm, helpful bunch, just as you’d expect from Atom.
Need help with your account?
If you’ve got the Atom app, log in, click on the Help & Support button and you’ll be able to send us a message.
Alternatively, you can call us on 0333 399 0050 or +44 20 3300 4900 when calling from abroad.
Got a general question?
You can email our customer support team at customersupport@atombank.co.uk* or give us a call on 0333 399 0050 or +44 20 3300 4900 when calling from abroad.
* Please note: We can’t answer account related queries via email.
What else can we help you with?
Customer support
Media enquiries
General enquiries
Careers
For general non-customer enquiries, email us at enquiries@atombank.co.uk.
We can respond much more efficiently via email, but if you really need to talk to someone you can phone us on 0191 5949400.
Want to send us something nice?
You can reach us by snail mail at the following address:
Atom bank,
PO Box 105,
Blyth,
NE24 9DU
Making a complaint
If you want to make a complaint, head to our complaints section to find out all the necessary contact details and how we’ll work to resolve the problem.
Make a complaint