Redemption requests
If you’re a solicitor or conveyancer, you can use our redemption request form to request a mortgage redemption quotation on behalf of your customer.
How does the form work?
Our form is incredibly easy to use — just fill in your details, your customer’s details and the redemption details, then complete the declaration.
Once you’ve submitted the request, we’ll process it within 48 hours and deliver the quote securely to your customer’s document Vault within their Atom bank app. You can then request the quote directly from your customer.
Who should use the form?
Any solicitor or conveyancer acting on behalf of a client with an Atom bank mortgage should use this form to request a redemption quote.
The form should only be used by solicitors or conveyancers — if you are a customer or another third party, you will need to contact us to request a redemption quote.
What is required to complete the form?
Direct Contact Details:
- You must have received authority from your customer to request the redemption quote on their behalf.
- In addition, the date of the requested redemption must be within the next 28 calendar days.
You’ll need to have the following key details at hand:
- Your customer’s Mortgage Account Identifier
- Mortgaged property address
You should also enter your Solicitor Regulation Authority (SRA) number if you have one. If you’re based in Scotland or Northern Ireland, or you’re CLC licensed, you can leave this field blank.
Are there any exclusions from the form?
We won’t be able to process any requests through the form for mortgage porting or partial redemptions.
Ready to start your redemption request?
Alternatively, if you’re unable to find the information you’re looking for, get in touch.